Avon Construction Training Group Privacy Notice

Avon Construction Training Group Privacy Notice

Who we are:
Avon Construction Training Group (ACTG) is an independent training group, limited by guarantee and grant aided by the Construction Industry Training Board (CITB).

ACTG is committed to ensuring that your privacy is protected. We will only ever collect information that is essential to the training or relevant to any other service being provided by ACTG or through any of its supply chain.

You can contact ACTG at 32 Bishopsworth Rd, Bedminster Down, Bristol, BS13 7JL or by phoning 0117 953 5367

Our Principles
We only collect and use the personal information we need to provide or improve our products and services

You can check whatever information we hold about you

We will keep your personal information safe

We are fair and open about how we use your details

We will never sell your details or share it except in the ways mentioned in this policy or unless you ask us

We will let you know if there are important changes that affect your information or how we use it

We take responsibility for the information we hold about you

We only keep your information for as long as necessary.

Conditions for Processing your Information
We are only entitled to hold and process your data where the law allows us to. The current law on data protection sets out a number of different reasons why we would need to collect and process your personal data.

These may include:
Legitimate Interests
In specific situations, we require your data to pursue our legitimate interests (administrative or operational needs) in a way which might reasonably be expected as part of running the Training Group.

Legal Compliance
If the law requires us to, we may need to collect and process your data.

Sharing Your Information
We do not share your information with others unless you have consented or it is necessary to do so because:

The law requires us to

Of administrative or operational needs

When we do have to share information, it is likely to be with:
Our service providers or agents

Your employer or prospective employers

Users of our card schemes and training registers

Training providers

Law enforcement agencies.

What we collect:
The information we collect from you could include your:

Name, work address & email

Date of birth

National Insurance number


Geographical location

Physical health

Mental health

How we collect it:
Information is collected when you become a member of the training group by filling out a membership application form.

By correspondence via email, phone and post.

From flyers when you attend a group event

From the website when completing a ‘contact me’ form.

From completing a survey
We may also get information from your employer or the company that you sub contract to.

How we use your information
We use your information for many purposes, including to:

Fulfil our statutory roles, duties and functions as a Training Group

Administer our membership records

Promote our interests including social media

Manage our volunteers

Undertake research

Administer certification

Perform our duties as a data controller

Confirm identities

Notify you about a change to our service

Carry out our contractual obligations

Provide and improve our services

Social Media

How we keep your information safe
We take the security of your personal information very seriously.

We always use up to date internet software including anti-virus.

We also strictly control access to files containing sensitive data.

When sending information to training group members, your email addresses will be hidden.

We will keep training files for no longer than 5 years after which the paperwork will be confidentially shredded using a third party organisation.

Third-party websites you access through links on our websites will have their own privacy policies. We do not accept any responsibility or liability for them.

Third-party organisations we use will have their own privacy policies. We do not accept any responsibility or liability for them.

What are your rights
Access to the personal data we hold about you will be free of charge

Rectification of your personal data when incorrect or out of date

Erasure of your personal data if requested

Objection to processing


The Regulator

If you feel your data has not been handled correctly, or you are unhappy with our response to any requests that you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioners Office (ICO)

You can contact them by calling 0303 123 1113 or go online to www.ico.org.uk/concerns – we cannot be held responsible for the content of any external websites.